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Annovera

Annovera Replacement Policy

Last updated on February 5, 2021

If your Annovera ring gets lost or damaged, the manufacturer, VitaCare, will send you a free replacement and SimpleHealth will help facilitate the process. 

Here's how the replacement process works:

1.  Fill out the Patient Information sections of the Annovera Replacement Form

2.  Email us the pdf at support@simplehealth.com with the subject line 'Annovera Replacement" 

3. We will fill in the Prescriber Information section and submit it directly to VitaCare at customerservice@vitacarerx.com

4. Upon receipt and approval of the form, vitaCare will ship a replacement ring directly to you. 

A few criteria apply:

- The ring was lost or damaged within 12 months of receiving of it

- You have not previously received a replacement of Annovera. Every patient is limited to one Annovera replacement within their lifetime regardless of many they received or used in the past

- the Replacement Authorization Request is completed and submitted within 30 days of the loss or damage.

- VitaCare reserves the right to amend or end this program at any time without notice.

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