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Commonly asked question
Billing, Insurance, and Privacy
How can I contact SimpleHealth?
What insurance does SimpleHealth accept?
Does SimpleHealth accept Medicaid?
Annovera
How quickly is Annovera effective after I insert it?
How does Annovera compare to the NuvaRing?
How do I have sex with Annovera?
How SimpleHealth Works
How does SimpleHealth work?
Is SimpleHealth using real doctors?
How do I get refills?
Birth Control: Once You've Started
What do I do if I'm experiencing a medical emergency?
How Do I Delay My Subscription Order?
I'm experiencing side effects. Can I get a new Rx?
Birth Control: Side Effects
What are the risks of taking birth control?
What are the most common side effects of birth control?
Which birth control side effects require immediate medical attention?
Your Prescription
How do I get refills?
Why did I receive a generic? Are generics any less safe or effective than name-brand?
I selected a 90 day supply but received a 30 day. What happened?
FC Internal Condom
I got FC2 internal condoms, what does that mean?
How to use the FC2 internal condom?
How often will I receive my FC2 order?
Emergency Contraception: ella
What is ella?
How do I use ella?
What should I expect after taking ella?
Shipping
What shipping methods does SimpleHealth use?
How can I track my shipment?
The tracking says my package was delivered but it's not here. What do I do next?
About Us
How can I contact SimpleHealth?
Where is SimpleHealth available?
Why isn't SimpleHealth available in every US state?
Birth Control: Getting Started and Best Practices
When can I start taking birth control? How long after I start birth control am I fully protected against pregnancy?
How effective are birth control pills? The patch? The ring?
Do I need to take the ring out for sexual activity?
Genital Herpes Treatment
How can I get genital herpes treatment through SimpleHealth?
What is valacyclovir?
How do I use SimpleHealth’s Prescription Genital Herpes Kit? How effective is it?
Cold Sore Treatment
How can I get cold sore treatment through SimpleHealth?
What is valacyclovir?
How do I use SimpleHealth’s Prescription Cold Sore Kit? How effective is it?
Can’t find what you need?
support@simplehealth.com