Frequently Asked Questions

If you can't find what you're looking for, please lookhere!

How do I get birth control through Simple Health?

Getting birth control through Simple Health is easy, convenient, and affordable. Start your consultation by telling us about your health history and birth control preferences. One of our licensed doctors will review your profile and write you a prescription that suits your needs best. Then, we’ll ship your prescription right to your door for free, and keep you stocked on refills.

Who can get birth control through Simple Health?

To receive a new prescription for birth control, you must live in one of our eligible states and be of the eligible minimum age.

Ages 13 and up: California, Colorado, Connecticut, Georgia, Illinois, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, Nebraska, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, Washington, Wisconsin, Wyoming.

Ages 14 and up: Alabama.

Ages 18 and up: Florida, South Dakota, Texas.

Additionally, if there’s a factor in your health history that would make taking birth control unsafe for you, we’ll let you know, and recommend you see an in-person doctor instead.

How much does Simple Health cost?

  • An annual fee for the Simple Health Complete Care package is $20, it covers an initial consultation with a doctor as well as ongoing support.
  • Monthly refills are $0 (free!) with most insurance plans and start at $15/month if you are paying out-of-pocket.
  • Shipping is always free.

Is birth control free with insurance through Simple Health? What insurance plans do you accept? 

We accept almost all major insurance plans, and birth control is free with most insurance plans. The type of insurance plan you have and medication prescribed dictates whether your insurance covers your medication.

I don’t have health insurance. Can I still use Simple Health to get birth control?

Yes, you can use Simple Health to get birth control even if you don’t have health insurance by paying out-of-pocket. We offer generic pills starting at $15/month.

Can I get a prescription from Simple Health if I’ve never taken birth control before?

Yes! We can help you get started with birth control for the first time. If you know which kind you’d like, let us know. If you’re unsure, our doctor can make a specific recommendation for you based on what will best meet your needs.

I’m on my parents’ insurance plan. Can I get birth control from Simple Health without them knowing?

Privacy policy varies by insurance and by state, so we recommend that you call your insurance company to confirm. If your insurance can't guarantee privacy or you're still worried, the best way to ensure privacy would be to pay out-of-pocket instead of using insurance. Just let us know if cost is a concern in your consultation, and our doctors will help you find affordable medication.

If I don’t get a prescription from Simple Health, will I get a refund?

If you do not receive a prescription from us, we will gladly refund you.

How do I get my medication automatically refilled?

We automatically refill your birth control as needed until your prescription expires. We’ll

let you know that your medication is ready for refill, and if you have a copay or are paying out of pocket, we’ll charge the payment method we have on file. You should receive your refill 3 to 7 business days before you’re scheduled to run out.

If I use Simple Health, do I still need to see a doctor in-person?

Simple Health provides a way for you to communicate with a doctor licensed in your

state, so that you can easily obtain or renew a birth control prescription remotely without having to schedule an extra doctors visit. Our service is not meant to replace regular visits to your doctor and you should still see your doctor in person for comprehensive exams.

Are generic birth control pills as effective as brand name medications?

Yes, generic birth control pills are as effective as brand name ones because they contain the same active ingredients. To get a better understanding of brand name medications and their generic equivalents, head here.

Can I get emergency contraception from Simple Health?

Yes! You can add ella, a prescription emergency contraceptive, to your order at the checkout, and if your insurance covers birth control, it will be at no cost to you.

When can I start taking birth control? How long after I start birth control am I fully protected against pregnancy?

You can start taking birth control at any time, but the type you’re taking and at which point during your menstrual cycle you start determines when it actually becomes effective. Progestin-only pills are effective after 48 hours after you begin taking them. Combination pills are effective right away if you start using them within five days after the start of your last period. If you start taking your birth control anytime after the 5th day of your cycle, you won’t be protected against pregnancy for 7 days.

tldr; You can start taking birth control at any time, but the type you’re taking and at which point during your menstrual cycle you start determines when it actually becomes effective. Read more here.

Will birth control make me gain weight?

No. Most modern birth control pills, the patch, and the ring lack estrogen levels that are high enough to cause weight gain. Additionally, abundant evidence shows that there is no causal link between these methods and weight gain.

Is it safe to use birth control to skip your period?

Yes! And we ask if you prefer to skip your period in our consultation.

How can I contact you?

Our Patient Experience team is available by email at support@simplehealth.com, or if you have an order placed, we can be reached via text.